image FXCM VISIT FXCM image Eightcap VISIT EIGHTCAP image City Index VISIT CITY INDEX
About

FXCM is regulated by the Financial Conduct Authority and NFA. FXCM have provided Forex trading services since 1999.

Eightcap is regulated by ASIC. Eightcap have provided Forex, Spread betting, CFD, Indices trading services since 2015.

City Index is regulated by the Financial Conduct Authority. City Index have provided Forex trading services since 1983.

Why choose them?
  • Yes Over 19 years in business
  • Yes Segregates clients funds
  • Yes Regulated by Financial Conduct Authority
  • Yes Over 3 years in business
  • Yes Segregates clients funds
  • Yes Regulated by ASIC
  • Yes Over 35 years in business
  • Yes Segregates clients funds
  • Yes Regulated by Financial Conduct Authority, ASIC and MAS
Headquarters NY, USA Melbourne, Australia London, UK

TRADING SERVICES OFFERED

Spot Forex Yes Yes Yes
Forex (CFD) No Yes Yes
CFD No Yes Yes
Spread Betting No No Yes
Social Trading Yes No No
MARKETS & INSTRUMENTS
Forex (currency pairs) 39 42 84
Commodities Offered 0 0 26
Stocks Offered 0 0 4500
Bitcoin No No Yes
Majors Yes Yes Yes
Indices Yes Yes Yes
US Stocks No No Yes
Penny stocks No No Yes
Energies Yes Yes Yes
Metals Yes Yes Yes
Agriculturals No No Yes
FTSE Yes Yes Yes
Dow Jones No Yes Yes
Dax Yes Yes Yes
Nikkei No Yes Yes
ETFs No No Yes
IPO No No No
See all instruments

79.79% of retail investor accounts lose money when trading CFDs with this provider.

See all instruments

79.79% of retail investor accounts lose money when trading CFDs with this provider.

See all instruments

79.79% of retail investor accounts lose money when trading CFDs with this provider.

PLATFORM & FEATURES

See the platforms and features offered by each broker

Screenshot image image image
MT4 Yes Yes Yes
MT5 No No No
MT4 Mac No No No
WebTrader Yes No Yes
Mirror Trader Yes No No
ZuluTrade No No No
Sirix No No No
cTrader No No No
PAMM No No Yes
Custom Platforms No No AT Pro, Advantage Web

APPS

iOS image Yes Yes Yes
Android image Yes Yes Yes
Windows image Yes Yes Yes
Available Languages

English, Italian, Spanish, German, Russian, French, Portuguese, Hebrew, Arabic, Chinese, Japanese, and Urdu

English and Chinese

English, Spanish, German, Arabic, Polish, and Chinese

See platform & features

79.79% of retail investor accounts lose money when trading CFDs with this provider.

See platform & features

Losses can exceed deposits

See platform & features

72% of retail investor accounts lose money when trading CFDs with this provider

ACCOUNT INFORMATION

From micro accounts to ECN accounts, compare the accounts offered by FXCM and Eightcap

Demo account No Yes Yes
Mini account Yes Yes Yes
Micro account No No Yes
Standard account Yes Yes Yes
ECN Account No Yes No
Islamic account Yes No No
Zero spread account No Yes No
VIP account No No Yes
Fixed spreads No No Yes
Variable spreads Yes Yes Yes
See account options

79.79% of retail investor accounts lose money when trading CFDs with this provider.

See account options

Losses can exceed deposits

See account options

72% of retail investor accounts lose money when trading CFDs with this provider

TRADING CONDITIONS

Scalping Yes Yes No
Hedging Yes Yes Yes
Expert advisors (EAs) Yes Yes Yes
Virtual private server Yes No No
Direct market access No Yes No
STP broker Yes Yes Yes
Market maker Yes Yes Yes
Min trade Varies 0.01 Lot 1 Lot
Max trade Varies None Varies
Min deposit $1 $100 $25

RISK MANAGEMENT

Stop losses Yes Yes Yes
Limit orders Yes Yes Yes
One-click trading Yes Yes Yes
Trailing stops Yes Yes Yes
Price alerts Yes Yes Yes
Signal trading Yes No Yes

FUNDING METHODS

Credit card No Yes Yes
Bank transfer Yes Yes Yes
Standard account Yes Yes Yes
Paypal No No No
Neteller No No No
Skrill No No No
Payment processing time 1 business day 1 business day 2-3 business days
Withdrawal processing time 3-5 business days 1-5 business days 2-3 business days
See all funding options

79.79% of retail investor accounts lose money when trading CFDs with this provider.

See all funding options

Losses can exceed deposits

See all funding options

72% of retail investor accounts lose money when trading CFDs with this provider

DETAILED INFO

Excluded countries US US US, CF, TD, CG, CG, CI, CU, GN, ER, GN, FR, GW, HT, IR, IQ, KR, LB, LR, LY, MM, NZ, NG, SL, SO, SD, SY, TM, UZ, VE, EH, YE, ZW
Contact email Send Email Send Email Send Email
Phone number US residents: 1 212 897 7660 Non US: 1 212 897 7661 61 3 8373 4800 0845 355 0801
Live Chat Yes Yes Yes
Website https://www.fxcm.com/ http://www.eightcap.com/ www.cityindex.co.uk
Spreads:
EUR/USD (Average: 0.7 pips) 1.4 pips + $8.00 Not offered 0.5 pips
GBP/USD (Average: 1.1 pips) 2.0 pips + $8.00 Not offered 0.5 pips
USD/JPY (Average: 1.1 pips) 1.6 pips + $8.00 Not offered 1.6 pips
AUD/USD (Average: 0.8 pips) 2.0 pips + $8.00 Not offered 0.5 pips
USD/CHF (Average: 2.3 pips) 1.9 pips + $8.00 Not offered 1.6 pips
USD/CAD (Average: 2.9 pips) 2.2 pips + $8.00 Not offered 0.5 pips
NZD/USD (Average: 3.6 pips) 2.1 pips + $8.00 Not offered 2.3 pips
EUR/GBP (Average: 2.4 pips) 2.4 pips + $8.00 Not offered 0.5 pips
View all spreads

79.79% of retail investor accounts lose money when trading CFDs with this provider.

View all spreads

Losses can exceed deposits

View all spreads

72% of retail investor accounts lose money when trading CFDs with this provider

FEES

Inactivity Fee No No Yes
Commission 0.08% per share charge per side Yes 0.0015
Deposit Fee No Yes Varies
Withdrawal Fee Varies Yes Varies
View All Fees

79.79% of retail investor accounts lose money when trading CFDs with this provider.

View All Fees

Losses can exceed deposits

View All Fees

72% of retail investor accounts lose money when trading CFDs with this provider

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Last update

All information collected from https://www.fxcm.com/. Last updated on 01/07/2019.

All information collected from http://www.eightcap.com/. Last updated on 01/07/2019.

All information collected from www.cityindex.co.uk. Last updated on 01/07/2019.

Company

Since 1999, FXCM (AKA FXCM) have become one of the most popular forex brokers, with over 220,000 active accounts. In 2014 alone, their retail trading volume exceeded $4 trillion. If you are looking for a reputable broker with low spreads, FXCM are a great option.

Eightcap is an online forex trading service provider who are regulated by the ASIC. To open an account with Eightcap, minimum deposits start from $100.

With Eightcap you can trade Currencies, indices, metals, and oil. If you like to trade on the go, Eightcap have iPhone appAndroid app so you can trade from anywhere on your phone.

Eightcap offer MetaTrader 4, Myfxbook AutoTrade platforms to make your trades and support 25 different languages.

They also offer traders free educational material to better understand the markets and trading strategies.

The spreads offered by Eightcap for the most popular instruments are:
0.2 EUR/USD, 1.0 FTSE 100, 0.01 GOLD,
0.4 GBP/USD, 1.0 DOW/JONES, 0.10 Crude Oil,
see all the spreads here.

Since establishing themselves as one of the first spread betting providers in the UK. , City Index have grown to a global company in over 50 countries completing over two million trades every month. City Index provide some of the most competitive spreads across thousands of markets including indices, shares, currencies, commodities and many more.

City Index have continued to innovate and were the first to provide a downloadable Android and iPhone app for spread betting and CFD trading and with over 30 years experience in the industry, you know you can trust Cityindex to handle your trades.

For more information about trading with City Index, we have put together an indepth City Index review with some of the pros and cons about this broker.

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FXCM or Eightcap?

Well established or low spreads?

If you’re a trader looking for a broker that has been established for a long time, FXCM is likely a good choice. However, if you want a broker with lower spreads on currency pairs like EUR/USD, Eightcap may be more appropriate.

Which broker is more reliable?

You can determine a broker’s reliability & trustworthiness by looking at eight factors:

  • Who are they regulated by?
  • How long have they been around for?
  • Do they hold your money in a separate bank account?
  • Do they use reputable “tier-1” banks like Barclays, Goldman Sachs or HSBC?
  • Have they been fined or penalised in the last five years?
  • The popularity of their service/website
  • Are they publicly listed?
  • Where are they located?

Based on these eight factors, we consider FXCM to be the more reliable broker. We’ve broken down why below:

Who are they regulated by?

FXCM is regulated by Financial Conduct Authority, while Eightcap is regulated by ASIC.

As the Financial Conduct Authority are one of the most stringent regulators in the world, FXCM will have very strict guidelines to follow to ensure they protect their retail trader clients.

City Index are also regulated by the Financial Conduct Authority.

How long have they been around for?

If a broker has been around for a long period of time, they’re likely to be more reliable (in comparison, most scam brokers only exist for several years before they disappear).

This also suggests that a broker has good risk management processes that have prevented them being caught out by major financial events, as was the case with Alpari UK going bust when they were there was a policy reversal of capping the Swiss Franc against the Euro.

FXCM has been around for 20 years, while Eightcap have been around for 4 years. Our third alternative broker, City Index, have been around for 36 years.

Do they hold your money in a separate bank account?

You wouldn’t want your broker paying their staff out of the same bank account account that you’re depositing your trading funds into, would you?

Fortunately, all regulated brokers must use segregated bank accounts to hold client money. This is one of the reasons why we only feature regulated brokers here on BrokerNotes.

All three brokers above will hold your money in a separate bank account.

Do they use reputable “tier-1” banks like Barclays, Goldman Sachs or HSBC?

Most tier-1 banks like Barclays and HSBC have been around for over 100 years and manage trillions of dollars of assets, proving that they have stood the test of time.

Both FXCM and Eightcap use tier one banks, but we are not sure of which bank specifically.

Have they been fined or penalised in the last five years?

If a broker has been penalised by a regulator in the past five years, it may mean that they were caught doing something they shouldn’t be doing - which may be of concern to you as an end client.

We’re not aware of any penalties or fines imposed by regulators on FXCM or Eightcap in the past five years.

How popular is their service/website?

While not always the case, the number of traders a broker has can be a good metric for understanding how reputable a brokers is.

Are they publicly listed?

Companies that are publicly listed on a stock exchange tend to be considered more reputable as they will be required to disclose their financials, and aspects of their operations, to the public.

FXCM is a publicly listed company, while on the other hand Eightcap is still a privately owned company.

Where are they located?

Most reputable brokers tend to be headquartered in a major capital city or a financial hub such as Cyprus.

FXCM are based in NY, USA, while Eightcap are based in Melbourne, Australia .

Do they offer the features you need?

Assuming the brokers you’re choosing between are reputable, the next point to consider is whether they offer all of the features you require to trade.

This can be broken down into three categories:

  • Services & instruments
  • Platforms & account types
  • Trading features, risk management tools & funding methods

Services and Instruments

If you’re looking to trade currency pairs, both FXCM and Eightcap offer forex trading. Eightcap have a slightly larger variety of currency pairs with 42 pairs, compared to 39 offered by FXCM. Also, if you’re looking to trade cryptocurrencies,

Both FXCM and Eightcap allow you to trade commodities like gold, silver and crude oil.

FXCM also offer social trading, which allows you to follow the trading activity, engage in discussion, and even copy the trades of other traders.

Platforms & Account Types

If you trade forex, there’s a good chance you might want a broker that offers the popular MT4 trading platform. If that’s the case, both FXCM and Eightcap offer this. Our alternative broker, City Index, also offers MT4 and MT5.

In addition to the platform, you’ll also want to ensure that the broker you choose offers the account type best suited to your needs. City Index, for example, offer a mini account, standard account and VIP account.

Trading features, risk management tools & funding methods

If you have a certain trading style (e.g. scalping, hedging, or using EAs), you’ll want to double check that the broker you choose allows this, as not all of them do.

FXCM does allow scalping and hedging. While Eightcap also allows scalping and hedging. You can trade with EAs (expert advisors) on both FXCM and Eightcap.

In terms of risk management tools, neither FXCM or Eightcap offers negative balance protection. Negative balance protection prevents you owing your broker more than you’ve deposited.

FXCM also offer stop losses, limit orders, and price alerts to help you automate aspects of your trading strategy.

FXCM accept Payoneer while Eightcap accept Payoneer.

Are they affordable for what you need?

Comparing the fee structures of different brokers can be a minefield at times. The important thing to consider is what the spreads & fees are on the specific instruments and account type that you will be using.

For trading EUR/USD, FXCM charges 0.30 points, while Eightcap charges 0.00 points. Therefore, Eightcap is the more affordable for this instrument. If you want to compare their spreads across more instruments, You can jump back up to our comparison of their currency pair & indice spreads above.

Another consideration is whether or not your broker charges inactivity, deposit/withdrawal fees, or commissions on trades. If you’re a frequent trader, inactivity fees are unlikely to be an issue.

The Verdict: FXCM or Eightcap?

There’s no such thing as a perfect broker, but some are going to be a better fit for you than others.

Objectively, FXCM is more reliable based on our criteria above. Eightcap has a wider range of instruments to trade. Eightcap offer lower spreads on popular forex instruments like EUR/USD and are used by more traders.

Most brokers offer demo accounts, allowing you to test their platforms to see which is suitable for you. You can test drive their demos using the links below:

Finally, if you’re really not sure you can always use our free tool (takes 15 seconds) that will help you find a suitable broker based on your precise requirements here.

Between 54-87% of retail CFD accounts lose money. Based on 69 brokers who display this data.